Support
Need a hand with Galavant? We're happy to help.
Contact us
Email support@merchase.app — we usually reply within 2–3 business days. To help us help you faster, include your device model, OS version (iOS or Android), and a short description (a screenshot is great too).
Common questions
How do I restore a purchase?
Open Settings in Galavant and tap Restore purchases. Make sure you're signed in with the same Apple ID or Google account you used to buy.
What's the difference between Wanderer and Galavant+?
Wanderer is a one-time purchase that unlocks core premium features forever. Galavant+ is a subscription that adds AI features and cloud sync across your devices.
How do I manage or cancel my subscription?
On iOS, go to Settings → Apple ID → Subscriptions. On Android, open the Google Play Store → Subscriptions. Select Galavant and manage or cancel there. Cancelling stops future renewals; you keep access until the end of the paid period.
Does Galavant work offline?
Yes. Your dreams, map and journal all work without a connection. AI features and cloud sync need internet and will resume automatically when you're back online.
Where is my data stored?
On your device by default. If you turn on Galavant+ cloud sync, your travel data and photos are securely backed up so you can use multiple devices. See our Privacy Policy.
How do I delete my account and data?
In the app, go to Settings → Account & Sync → Delete account to permanently delete your account and all cloud data. To also remove data from your device, use Settings → Erase device data or uninstall the app. Full steps are on our Delete your account page. Can't access the app? Email support@merchase.app from your account email and we'll handle it.
I found a bug or have a feature idea
We'd love to hear it — email support@merchase.app.